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Contacts

Komerční banka – headquarters

Na Příkopě 33, 114 07 Praha 1
P.O. BOX 839, Česká Republika

International bank identifier code:
SWIFT: KOMBCZPPXXX
(for the 8-character option KOMBCZPP)

Branches and ATMs

  • Card blocking (stoplisting)

    Tel: 955 512 230
    Fax: 955 534 300

  • Infoline

    800 521 521
    +420 955 559 550 from abroad

  • Direct banking

    +420 955 551 556


List of KB Infolines

Komerční banka Infoline
  • 800 521 521
  • +420 955 559 550 (when calling from abroad)

How can we help you?

We will provide you with the following information and assistance:

  • Information about all products and services of Komerční banka
  • Business locations
  • Charges and pricelists
  • Current exchange and interest rates
  • Contacts for subsidiaries and product information (IKS, PF)
Direct Banking Customer Line
  • +420 955 551 556

You can obtain information about products and quick help at the following e-mail addresses mojebanka@kb.cz and profibanka@kb.cz.

How can we help you?

We will provide you with the following information and assistance:

  • Assistance with special situations
  • Lodging a payment order claim
Komerční banka Express Line
  • 955 559 559
Express Line Plus Technical Assistance
  • 955 559 569

How can we help you?

We will provide you with the following information and assistance:

  • Information about balance of and activities in the account
  • Entry of one-off orders
  • Entry, change and cancellation of payment orders
  • Entry, change and cancellation of direct debit authorisation, including SIPO and Telefónica O2 Czech Republic, a.s. payments
  • Establishment of a time-deposit account
  • Ordering payment cards and credit cards
  • Sending of SMS messages to mobile telephones (information about balance and executed payments)
  • Mini-statement
  • Information about current exchange rates, interest rates and Komerční banka products
Investiční kapitálové společnosti KB Infoline
  • 800 111 166
  • 800 108 888 – for information about IKS

How can we help you?

We will provide you with the following information and assistance:

  • Information about the products and services offered by Investiční kapitálové společnosti
  • Possibility to negotiate notification concerning conclusion of the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients “ with the possibility for immediate investment into any IKS funds
  • For those who are not clients of the KB Express Line, the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients” can be drawn up with the possibility of subsequent investment into any IKS fund
Komerční pojišťovna, a.s. Customer Service
  • 800 10 66 10

How can we help you?

We will provide you with the following information and assistance:

  • Information about products and services of Komerční pojišťovna
    • Life insurance
    • Travel insurance
    • Payment card insurance
    • Other
Modrá pyramida Customer Line
  • 222 824 777

How can we help you?

We will provide you with the following information and assistance:

  • Information about all products and services of Modrá pyramida
  • Possibility to arrange a free consultation with a Modrá pyramida agent
  • Charges and pricelists
  • Information about business locations
Infolinka Penzijního fondu Komerční banky
  • 272 173 172

We will help you with pension insurance.

Komerční banka Infoline devoted to retirement system reform
  • 800 111 124

How can we help you?

We will provide you with the following information and assistance:

  • Information about the retirement system reform
  • Advice to client and non-clients of Komerční banka Pension Fund
  • For those who are not clients of Komerční banka Pension fund, a Pension Fund Insurance Agreement can be drawn up
Ponte Program Infoline – assistance with financing company and municipal projects from EU funds
  • 800 900 930

How can we help you?

We will provide you with the following information and assistance:

  • Information about KB products corresponding to the structure of requirement of applicant utilizing grants from the Structural Funds of the European Union

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