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Payment card guide

Everything you want to know about payment cards from Komerční banka (hereinafter referred to only as Guide)

Dear client,

we are delighted to be able to welcome you among the holders of international payment cards issued by Komerční banka, a. s., (hereinafter referred to only as KB). This guide will take you through the world of payment cards and help you to find answers to questions relating to active use of your payment card.

What does a payment card offer you?

simple and immediate access to funds
security for your cash
convenience when making cashless payments in a wide network of shops all over the world
payment for goods and services via the Internet
permanent access to cash via the network of ATMs all over the world
cash withdrawal in shops that support the Cashback service
cash withdrawal in bank branches and in bureaux de change
immediate statement of balance in a current/loan account in the network of ATMs
PIN change in KB ATMs
topping up mobile phone credit
possibility of your own payment card design
international travel insurance
insurance against misuse of the card
ordering goods and services by post and telephone

We firmly believe that your payment card will become an indispensible part of your personal and professional life. Use of payment cards is governed by the Terms and conditions for use of payment cards. Please always familiarise yourself with the valid Terms and conditions for use of payment cards at www.kb.cz. We wish you many pleasant experiences and satisfaction with your payment card from KB.

Komerční banka, a.s.