Contacts

Headquarters

Na Příkopě 33, 114 07 Praha 1
P.O. BOX 839,
Česká Republika

Company ID: 45317054
VAT reg. no.: CZ45317054
Data box ID: 4ktes4w

BIC code: KOMBCZPP
Bank code: 0100
SWIFT: KOMBCZPPXXX

Infoline and e-mail

Infoline
+420 800 521 521
MO-SU 08-22 (English service MO-FR 08-22)

Infoline from abroad
+420 955 559 550
MO-SU 08-22 (English service MO-FR 08-22)

mojebanka@kb.cz

KB Card Customer Service

+420 955 512 230
(nonstop)

Fax: +420 955 534 300
(nonstop)

Branches and ATMs

Search

+420 955 551 556
(MO-FR 08-16)

MojeBanka KB

mojebanka@kb.cz
profibanka@kb.cz

We will provide you

  • assistance with special situations
  • lodging a payment order claim

+420 955 559 559
(nonstop)

Express Line Plus Technical Assistance

+420 955 559 569
(MO-FR 07-22, SA-SU 08-22)

We will provide you

  • information about balance of and activities in the account
  • entry of one-off orders
  • entry, change and cancellation of payment orders
  • entry, change and cancellation of direct debit authorisation, including SIPO and Telefónica O2 Czech Republic, a.s. payments
  • establishment of a time-deposit account
  • ordering payment cards and credit cards
  • sending of SMS messages to mobile telephones (information about balance and executed payments)
  • mini-statement
  • information about current exchange rates, interest rates and Komerční banka products

+420 800 111 166
(toll-free, MO-SU 08-22)

+420 800 108 888
for information about IKS (toll-free, MO-SU 08-22)

We will provide you

  • information about the products and services offered by Investiční kapitálové společnosti
  • possibility to negotiate notification concerning conclusion of the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients “ with the possibility for immediate investment into any IKS funds
  • for those who are not clients of the KB Express Line, the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients” can be drawn up with the possibility of subsequent investment into any IKS fund

+420 800 10 66 10
(toll-free)

+420 222 095 999

Client Service is available: Monday to Friday 8.00–18.15

We will provide you

  • information about products and services of Komerční pojišťovna
    • life insurance
    • travel insurance
    • payment card insurance
    • other

+420 222 824 777

Customer line is available nonstop, from 8 p.m. till 8 a.m and on non-business days there is an answering machine where you can leave a message.

We will provide you

  • information about all products and services of Modrá pyramida
  • possibility to arrange a free consultation with a Modrá pyramida agent
  • charges and pricelists
  • information about business locations

+420 955 525 999
(MO-TH 8:00–17:15, FR 8:00-16:45, in non-business hour answering machine)

We will provide you

  • information about all products and services of Penzijní společnost
  • information about client products

800 900 930
(toll-free, MO-FR 07-20)

We will provide you

  • information about KB products corresponding to the structure of requirement of applicant utilizing grants from the Structural Funds of the European Union

955 532 093
(Praha)

955 583 920
((Jihočeský region, Jihomoravský region and Region Vysočina)

955 562 927
(Olomoucký region, Moravskoslezský region and Zlínský region)

955 577 919
(Plzeňský region, Karlovarský region and Ústecký region; Benešov, Beroun, Kladno, Praha-západ, Příbram and Rakovník counties)

955 571 248
(Královéhradecký region, Pardubický region and Liberecký region; Kolín, Kutná Hora, Mladá Boleslav, Nymburk, Mělník and Praha-východ counties)

We will provide you

  • advice on the structuring of the client's export/import transaction to mitigate the seller's and buyer's risks
  • product support for the Trade & Finance OnLine internet service

We will provide you

  • informal communication channel for all Facebook users
  • nonbinding consultations of your issues and problems
  • information about marketing events and new products within your favourite social network
  • immediate information about risks detected for KB clients (e.g. phishing)

We will provide you

  • online communication channel with current information from KB
  • information about new products and services on Twitter
  • immediate information about risks detected for KB clients (e.g. phishing)
  • current marketing events

We will provide you

  • official communication channel of KB
  • video guides for KB internet banking
  • information about KB products and services
  • archive of television advertisements

We will provide you

  • informal communication channel for all Google+ users
  • nonbinding consultations of your issues and problems
  • information about marketing events and new products within your favourite social network
  • immediate information about risks detected for KB clients (e.g. phishing)

We will provide you

  • KB openings in your favourite social network site
  • current information about products and services