We are continuously investing in the security of our clients' data and further developing our system for detecting suspicious payments.
We continuously enhance our Mobilní banka (Mobile Bank) app to keep our clients’ money in absolute security. For example, the app can check whether the client has enabled Google Play Protect on their phone, supports biometrics login and screen lock, and tests the device for the screen overlay attacks and for the correct working of IBM Trusteer Rapport.
Client security in the online world has long been supported by Trusteer Rapport. Trusteer Rapport is a tool developed to protect against specific threats such as phishing, malware, and keyloggers. By the end of January 2021, Trusteer Rapport had more than 289,000 clients installed and 2,824 potential frauds have been prevented since its launch.
In 2021, we continued to increase the number of clients who use online tools for communicating with the bank. At the end of 2021, as many as 963,000 clients were equipped with KB Klíč, which makes possible for them secure access to the bank, authorisation of 3DSecure online payments, and even their identity verification outside KB.
Detection of suspicious payments
We continue to develop our system for detecting suspicious payments. The payment fraud prevention team intercepted payments totalling almost CZK 45 million in 2020.