Every KB client will have one free ATM withdrawal using a debit card for every card payment at a retailer, regardless of the type of the card or account. Rational clients with average activity will therefore have no problem having all withdrawals from KB’s ATMs free of charge. At the same time they need not hold any of the prestigious cards as has been the case so far.
From 1 January 2011 to 28 February 2011, the introduction of the new benefits for clients is being supported by a competition for 1,110 attractive prizes. In the above period, for clients to win it will be enough for them to make as many payments at retailers as possible using KB payment cards. Cardholders will find the list of prizes and complete rules at www.kb.cz/soutez.
The underlying idea of the MojeOdměny concept is that through their own activity, clients themselves will be able to influence the final amount of the charges that they will pay the bank for a particular period of time. Under its new pricing policy, Komerční banka will also reward such behaviour of clients, which is convenient for the clients while optimising the bank’s costs.
The MojeOdměny scheme has been in operation since June 2010. KB already is rewarding, for example, students, owners of the Bonus saving accounts, and clients with a Merlin insurance policy. For the first half year of running this scheme, KB paid clients more than CZK 26 million and sent almost 80,000 transactions with a reward. The new rule – the opportunity to recoup all fees for cash withdrawals from KB’s ATMs – expands this concept to include all KB payment card holders. KB pays the rewards automatically; there is no need for any registration.
Specific examples of the application of the MojeOdměny scheme:
Example 1: Mr Nový makes five withdrawals from KB’s ATMs and also seven payments at retailers using his card in February 2011. The fees for withdrawals are charged to him continuously as has been the case so far. At the end of February, Mr Nový will therefore have made seven card transactions and five withdrawals from KB’s ATMs. Komerční banka will refund to him the fees for all five withdrawals, i.e., CZK 25 will be credited back to his account.
Example 2: Mr Nový keeps an account at Komerční banka and has two cards with this account. One of the cards is kept in the name of his wife. Mrs Nová makes five purchases in shops in March while Mr Nový does not pay for anything with his card for the whole month, but withdraws cash from KB’s ATMs. He makes three withdrawals and is charged CZK 15 for them. At the end of March, Komerční banka will evaluate these transactions as follows: Mr Nový’s account registered three withdrawals and five card transactions. Komerční banka will therefore return the fees for all three ATM withdrawals. CZK 15 will be credited back to Mr Nový’s account, because his wife’s transactions covered his cash withdrawals.
Example 3: Mrs Kopecká keeps a current account with a card at Komerční banka and also holds a credit card from Komerční banka, which she is actively using. In March, she makes 4 payments at retailers in the Czech Republic and abroad using her debit card, and five payments using her credit card. She also makes two cash withdrawals from KB’s ATMs using her credit card and eight using her debit card. At the end of the month the result will be as follows: 9 card transactions, and 8 withdrawals with debit card from KB’s ATMs. Komerční banka will credit fees of CZK 40 back to Mr Kopecká’s current account.
Komerční banka is one of the best run universal banks in Central Europe. It provides comprehensive services to clients in the areas of retail, corporate, and investment banking. The Komerční banka Group’s 8,624 employees serve 2.7 million clients, who can use an extensive network of 395 points of sale throughout the country. Komerční banka currently operates 676 ATMs and 989,000 of its clients use one of direct banking channels.
Komerční banka is part of the Société Générale Group, one of the largest banking groups in the euro zone (in terms of market capitalisation), whose 157,000 employees serve more than 32 million individual clients worldwide.