Under the MojeOdměny scheme, KB refunds to its clients the fees for cash withdrawals from KB’s ATMs when they actively use their card for payment at merchants. Clients can therefore save CZK 9 for every withdrawal. Following the reduction in the fees for the prestigious gold cards in January 2011, Komerční banka adds another major advantage to these cards: it will now refund the fee for withdrawals not only from KB’s ATMs but all ATMs in the Czech Republic (the standard fee is CZK 39) to gold card holders.
KB also invests in clients’ comfort in other areas. Users of the MojeBanka internet banking channel will now be able to take out a very attractive payment card insurance policy, and a policy covering periodical outgoings, via the internet without the need to visit a KB branch. Another forthcoming innovation, to be launched this year, will be new ATMs, which will make it possible for clients in Prague, Brno and Plzeň to deposit cash in their accounts using their payment cards even outside the branch’s opening hours. In response to clients’ demand, the range of foreign currencies in which payments to other countries can be made will be extended to include the Croatian kuna.
On 1 June, the fees for a group of transaction items where the bank’s employees usually enter the transaction in the system rather than the clients will go up. Since Komerční banka wants to continue to offer these services at the same level of quality, it will increase the fees for these items so that they better reflect the actual costs. The fee for a payment ordered on a paper form will go up to CZK 39 and for a payment ordered over the telephone to CZK 19. The fee will also reflect the cost of the printout and sending of printed account statements, where the fees will go up by CZK 5 and CZK 10, respectively, per month.