FREQUENTLY ASKED QUESTIONS
It is important to know that such loan payment adjustments represent loan restructuring and, unlike the statutory loan deferment, we are required - for regulatory reasons - to identify such loans as potentially non-performing and report them to credit registers. Consequently, information in credit registers may adversely affect your ability to get new financing, either from KB or other financial institutions.
Our advice: You should carefully consider whether you can actually repay your loan. If so, it is more beneficial for you not to apply for the reduction or deferment of your loan payments.
Contact your dedicated relationship manager as soon as possible – you will find a solution suitable to your situation together, such as reduction of loan payments for up to 6 months.
Contact your dedicated relationship manager as soon as possible – for your relationship manager’s contact information, see your Internet banking. Please note that in order to have enough time to arrange and set everything up, your application must be delivered no later than 10 days prior to your upcoming loan payment you wish to reduce. If we receive your application after the aforementioned deadline, your loan payments can only be reduced starting from the next payment.