Call immediately non-stop helpline at +420 955 512 230. The card will be cancelled We can also arrange issuing of replacement card, emergency cash advance or issuing of temporary card.
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For CZK accounts payments / withdrawals abroad are converted to EUR by card associations Visa or Mastercard with their rates. KB converts EUR amount to CZK with foreign exchange – sell valid on the day of the transaction entry.
DCC (Dynamic Currency Conversion) - Some traders and ATMs can convert your amount into the currency of your account that is unchanged.
This amount is not advantageous for you, but is final and will be charged from your account.By entering PIN or signature you agree with this amount.
You can refuse proposed amount and let KB convert the amount to CZK.