In connection with the current situation relating to the coronavirus (COVID-19) outbreak, we would like to maintain our operations of key services as much as possible – i.e. KB services will be physically available even if additional restrictions are imposed. You can still use 270 of our 302 branches (information as of 1 June 2020).
Following various measures adopted, you can use one of our 147 branches with cash desk services.
List of branches offering cash desk services (534 kB, PDF)
All the branches listed above feature protective acrylic glass dividers to maximize your safety as well as the safety of our employees.
We have optimized the number of branches that offer cash desk services, as a necessary precaution allowing us to share capacities and ensure operation of these important venues even if the current situation continues for an extended period of time. At the same time, we kindly ask you to verify the current situation at our website (Branches and ATMs) before visiting a specific branch.
If you wish to make a cash deposit, you can take advantage of our deposit ATMs. We currently operate the highest number of these ATMs in the Czech Republic – 407 in total, including 4 drive-up ATMs that allow cash withdrawals and deposits from the comfort of your vehicle. For an overview of all KB ATMs, use this link.
We urge you, once again, to carefully consider (in line with applicable Government regulations) if you really need to visit one of our branches in person and only do so to handle urgent official matters. Moreover, we also ask you to verify the current situation at our website (Branches and ATMs) before visiting a specific branch. We are also able to provide most of our services remotely or via our Contact Centre at 800 521 521.
At the same time, we would like to ask you not to enter any branch premises if you are currently quarantined – in order to eliminate potential risks. Furthermore, we kindly ask that only clients requesting services enter our branches, with anyone accompanying them waiting outside (where possible). While inside, please keep the specified safe distance of at least 2 metres.
Thank you for your understanding.
Last updated on: 1 June 2020 at 8:30