• Mobilní banka even safer

    Now SECURELY TOGETHER currently in mobile app with security from IBM.

Android

New version on Google Play!

More

iOS

New version on Apple store!

More

Windows

New version available from 30 November!

More

Comfort

Uses Touch ID and 3D Touch on iOS and Fingerprint on Android.

Innovation

Application also available for Apple Watch.

Helper

Geolocation services for branches and ATMs.

Why KB?

You are safe with us

Simple and secure login into the service.

Easy to navigate

Get an immediate overview of your transactions and balance.

How to get this product?

Get the service online – directly in the MojeBanka application.

MojeBanka

Select a branch, leave your contact information – we will call you back.

At a branch

Leave it all up to us. Leave your contact information – we will call you back.

Call Me Back

Android

  • We created the new Mobilní banka together with you, our clients. And tailored it directly to Android.
  • The new app will require Android 4.1 or higher.
  • The app will now not only work on mobiles, but also on tablets. This means you will always have access to Mobilní banka when you need it – at home, at work, or on the road. You can now register up to four paired devices, which will also allow you to make payments to all accounts.
  • A service is useful to everyone, including non-clients of KB.
  • Always available from any phone as long as it meets the installation requirements.
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debits, express payments, SEPA payments
    • set up a meeting with a banker
    • login using your fingerprint
    • pay with your mobile at third party businesses
    • enter payment orders also by scanning QR codes
    • manage the payment order template
    • check your account balance
    • share of information with e-banking
    • make use of the Lady Card and Sphere Card discount programs
    • recharge your phone
    • obtain contact information for KB, for instance for your bank advisor
  • Mobilní banka can ensure, for instance, the following information:
    • an overview of all your cards, and also allows their management
    • the current value of your investment in IKS funds or credit cards, even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, matter where you are
    • in order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions and Videos for the new app tabs, or by calling +420 955 551 556.

Application for your phone

Google Play

Have a look at the new screens in the app for the most frequently used functions.

Login page
Login fingerprint
Account overview
Account summary
Payments
Domestic payment

We have prepared video guides for the new app which will introduce the most frequently used functions.

  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via Google Play.

  • The Mobilní banka app has changed / looks different – is that ok? Can't it be a fraud?

    This is really the new app directly from Komerční banka. The app's new features are not just about appearance, but also include new functions. Furthermore, controls are now even more intuitive. Among others, we also thought about using the app on tablets. The new version will fully adapt to a tablet.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • Why did the controls and appearance change?

    We wanted to adhere to the so-called design manual of individual manufacturers, i.e., make the app conform to what mobile phone users are used to. Feedback from our clients was also strongly involved in the development of the app.

  • I cannot install the app.

    The new version of the mobile app requires Android 4.1 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Maybe you did not enter your login ID. Please use your personal ID No. (i.e., your social security number) and password.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is it necessary to re-enter direct debits and standing payment orders?

    No, your direct debits and standing payment orders have not changed and all information stays unchanged (including standing payment orders, payments, passwords...).

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. Google play only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556.

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Google) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

Mobilní banka now even safer thanks to IBM security solutions

Security is one of our priorities. That is why the newest version of the Mobilní banka app now contains a safety tool by IBM, which will secure your mobile banking against dangerous mobile phone apps. This is a state-of-the-art, globally proven solution, which we provide in cooperation with IBM. The tool focuses on protection against financial malware; it is also used by leading global banks and includes the latest information about threats and types of viruses from all over the world. Komerční banka is the only bank in the Czech Republic, which offers this top solution to its clients, and it does so free of charge.

Displaying of pension savings by KB Penzijní společnost and insurance by Komerční pojišťovna

This new feature allows your mobile banking app to provide complete information about the products of subsidiaries and partner companies of KB. This shows an overview as well as the development of your investments in share funds, information about your building savings account, savings in KB Penzijní společnost as well as a summary of insurance products or the opportunity to conclude travel insurance at Komerční pojišťovna.

DEMO account at the application login page

  • A fully functional demo version will allow you to try out the Mobilní banka app without worries

Displaying of unperformed direct debit payments in the overview of unperformed transfers and displaying of SEPA direct debit payments in the app

  • For your comfort and in order to provide a better overview of the transfers on your account

Displaying of the property insurance product including assistance card

  • It is now possible to submit loss events for property insurance using a simple wizard directly in Mobilní banka

iOS

  • We created the new Mobilní banka together with you, our clients. And tailored it directly to iOS.
  • The new app will require iOS 9.0 or higher.
  • The app will now not only work on mobiles, but also on tablets. This means you will always have access to Mobilní banka when you need it – at home, at work, or on the road. You can now register up to four paired devices, which will also allow you to make payments to all accounts.
  • A service that is useful to everyone, including non-clients of KB.
  • Always available from any phone as long as it meets the installation requirements.
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debits, express payments, SEPA payments
    • set up a meeting with a banker
    • login using your fingerprint
    • 3D Touch support, e.g., for quickly displaying transaction details
    • Installation of the app on the Apple Watch
    • enter payment orders also by scanning QR codes
    • manage the payment order template
    • check the account balance
    • share of information with e-banking
    • make use of the Lady Card and Sphere Card discount programs
    • o Recharge your phone and pay Vodafone invoices
    • obtain contact information for KB, for instance for your bank advisor
  • Mobilní banka can ensure, for instance, the following information:
    • an overview of all your cards, and also allows their management
    • the current value of your investment in IKS funds or credit cards, even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, matter where you are
    • creation of your custom card design
    • in order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions and Videos for the new app tabs, or by calling +420 955 551 556.

Application for your phone

Apple Store

Have a look at the new screens in the app for the most frequently used functions.

Login page
Touch ID
Account overview
Account summary
Payments
Domestic payment

We have prepared video guides for the new app which will introduce the most frequently used functions.

  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via App Store.

  • The Mobilní banka app has changed / looks different – is that ok? Can't it be a fraud?

    This is really the new app directly from Komerční banka. The app's new features are not just about appearance, but also include new functions. Furthermore, controls are now even more intuitive. Among others, we also thought about using the app on tablets. The new version will fully adapt to a tablet.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • Why did the controls and appearance change?

    We wanted to adhere to the so-called design manual of individual manufacturers, i.e., make the app conform to what mobile phone users are used to. Feedback from our clients was also strongly involved in the development of the app.

  • I cannot install the app.

    The new version of the mobile app requires iOS 9.0 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Maybe you did not enter your login ID. Please use your personal ID No. (i.e., your social security number) and password.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is it necessary to re-enter direct debits and standing payment orders?

    No, your direct debits and standing payment orders have not changed and all information stays unchanged (including standing payment orders, payments, passwords...).

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. App Store only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556.

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Apple) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

Payment of Vodafone invoices

We are returning this functionality back into the app to make it easier for you to pay your invoices.

Displaying of pension savings by KB Penzijní společnost and insurance by Komerční pojišťovna

This new feature allows your mobile banking app to provide complete information about the products of subsidiaries and partner companies of KB. This shows an overview as well as the development of your investments in share funds, information about your building savings account, savings in KB Penzijní společnost as well as a summary of insurance products or the opportunity to conclude travel insurance at Komerční pojišťovna.

DEMO account at the application login page

  • A fully functional demo version will allow you to try out the Mobilní banka app without worries

Displaying of unperformed direct debit payments in the overview of unperformed transfers and displaying of SEPA direct debit payments in the app

  • For your comfort and in order to provide a better overview of the transfers on your account

Displaying of a balance indicator on your phone also on the app icon using 3D Touch

Your travel insurance card is now saved in the Wallet app

Displaying of the property insurance product including assistance card

  • It is now possible to submit loss events for property insurance using a simple wizard directly in Mobilní banka

Windows

  • We have created the new Mobilní banka app in collaboration with you, our clients, and tailored it directly to the Windows operating system
  • The app can be installed on Windows Mobile 10 and Windows 10
  • The app will run not only on mobile phones but also on tablets and PCs. This means you'll have access to Mobilní banka whenever you need it – home, at work, or on your travels. You can now request for up to four paired devices, from which you will now be able to make payments to all accounts.
  • This service is suitable for everyone, even for those who do not have an account at KB
  • Mobilní banka is available every time you need it, from any phone supported by the app
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debit payments, express payments
    • set up a meeting with your banker
    • enter payment orders also by reading a QR code for the payment
    • manage templates for payment orders
    • check your account balance
    • check information for products such as building saving accounts, supplementary pension savings and various types of insurance contracts
    • share information with e-banking
    • use Lady Card and Sphere Card special offers
    • recharge the phone credit
    • obtain KB contact information, for instance for your bank consultant
    • try out the app using a DEMO account
  • Mobilní banka can ensure, for instance, the following information:
    • obtain an overview of all your cards and manage them
    • display the current value of your investment in IKS funds or your credit card statement even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, from anywhere in the world
    • In order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions tab, or by calling +420 955 551 556.

Application for your phone

Microsoft Store

  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via Microsoft Store.

  • The Mobilní banka app has changed / looks different – is that ok? Can't it be a fraud?

    This is really the new app directly from Komerční banka. The app's new features are not just about appearance, but also include new functions. Furthermore, controls are now even more intuitive. Among others, we also thought about using the app on tablets. The new version will fully adapt to a tablet.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • Why did the controls and appearance change?

    We wanted to adhere to the so-called design manual of individual manufacturers, i.e., make the app conform to what mobile phone users are used to. Feedback from our clients was also strongly involved in the development of the app.

  • I cannot install the app.

    The new version of the mobile app requires Windows 10 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Maybe you did not enter your login ID. Please use your personal ID No. (i.e., your social security number) and password.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is it necessary to re-enter direct debits and standing payment orders?

    No, your direct debits and standing payment orders have not changed and all information stays unchanged (including standing payment orders, payments, passwords...).

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. Microsoft Store only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Windows) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

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