• Mobilní banka even safer

    Now SECURELY TOGETHER currently in mobile app with security from IBM.

Android

Now supporting Android Wear.

iOS

Also on Apple Watch.

Windows

Supports Microsoft HoloLens.

Comfort

Uses Touch/Face ID and 3D Touch on iOS and Fingerprint on Android.

Innovation

Adding cards to Android Pay.

PUSH notifications

Instant updates about your finances.

Why KB?

You are safe with us

Simple and secure login into the service.

Easy to navigate

Get an immediate overview of your transactions and balance.

How to get this product?

Get the service online – directly in the MojeBanka application.

MojeBanka

Select a branch, leave your contact information – we will call you back.

At a branch

Leave it all up to us. Leave your contact information – we will call you back.

Call Me Back

Android

  • We created the new Mobilní banka together with you, our clients. And tailored it directly to Android.
  • The new app will require Android 4.1 or higher.
  • The app will now not only work on mobiles, but also on tablets. This means you will always have access to Mobilní banka when you need it – at home, at work, or on the road. You can now register up to four paired devices, which will also allow you to make payments to all accounts.
  • A service is useful to everyone, including non-clients of KB.
  • Always available from any phone as long as it meets the installation requirements.
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debits, express payments, SEPA payments
    • set up a meeting with a banker
    • login using your fingerprint
    • pay with your mobile at third party businesses
    • enter payment orders also by scanning QR codes
    • manage the payment order template
    • check your account balance
    • share of information with e-banking
    • make use of the Lady Card and Sphere Card discount programs
    • recharge your phone
    • obtain contact information for KB, for instance for your bank advisor
  • Mobilní banka can ensure, for instance, the following information:
    • an overview of all your cards, and also allows their management
    • the current value of your investment in Amundi funds or credit cards, even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, matter where you are
    • in order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions and Videos for the new app tabs, or by calling +420 955 551 556.

Application for your phone

Google Play

Have a look at the new screens in the app for the most frequently used functions.

Login page
Login fingerprint
Account overview
Account summary
Payments
Domestic payment

We have prepared video guides for the new app which will introduce the most frequently used functions.

Features of Android Wear application:

  • check the balances
  • information about your credit and debit cards
  • payment history
  • find the nearest KB ATM
  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via Google Play.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • I cannot install the app.

    The new version of the mobile app requires Android 4.1 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Did you activate Mobilni banka in the internet banking? If not, you can do it here https://www.mojebanka.cz or visit our branch. You can sell the full instruction in the app by clicking at the question mark icon – First login.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. Google play only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556.

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Google) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

New version of Mobilni Banka includes the following updates:

  • Android Pay – add your credit/debit cards to Android Pay. Leave your wallet at home and pay with your phone in stores, in apps and online.
  • Android Wear – pair your Android Wear device with the app and you will be able to check your balance, see the payment history or find the nearest ATM. All without even touching your phone.
  • Payment card administration fully online – set the transaction limits for your credit/debit cards or lock/unlock them instantly using the app.
  • QR payments from files – Did you receive an invoice with a QR code? Read the QR code directly from the file without leaving the app.
  • New PUSH notifications – the application will now also notify you about cash withdrawals/deposits and direct debit.
  • The balance widget will now show you the exact amount. You can also use it to see your credit card’s available credit.
  • Express and SEPA payment fees are now visible directly in the payment form.

iOS

  • We created the new Mobilní banka together with you, our clients. And tailored it directly to iOS.
  • The new app will require iOS 9.0 or higher.
  • The app will now not only work on mobiles, but also on tablets. This means you will always have access to Mobilní banka when you need it – at home, at work, or on the road. You can now register up to four paired devices, which will also allow you to make payments to all accounts.
  • A service that is useful to everyone, including non-clients of KB.
  • Always available from any phone as long as it meets the installation requirements.
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debits, express payments, SEPA payments
    • set up a meeting with a banker
    • login using your fingerprint
    • 3D Touch support, e.g., for quickly displaying transaction details
    • Installation of the app on the Apple Watch
    • enter payment orders also by scanning QR codes
    • manage the payment order template
    • check the account balance
    • share of information with e-banking
    • make use of the Lady Card and Sphere Card discount programs
    • o Recharge your phone and pay Vodafone invoices
    • obtain contact information for KB, for instance for your bank advisor
  • Mobilní banka can ensure, for instance, the following information:
    • an overview of all your cards, and also allows their management
    • the current value of your investment in Amundi funds or credit cards, even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, matter where you are
    • creation of your custom card design
    • in order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions and Videos for the new app tabs, or by calling +420 955 551 556.

Application for your phone

Apple Store

Have a look at the new screens in the app for the most frequently used functions.

Login page
Touch ID
Account overview
Account summary
Payments
Domestic payment

We have prepared video guides for the new app which will introduce the most frequently used functions.

Features of Apple Watch application:

  • check the balance
  • information about your credit and debit cards
  • payment history
  • find the nearest KB ATM
  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via App Store.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • I cannot install the app.

    The new version of the mobile app requires iOS 9.0 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Did you activate Mobilni banka in the internet banking? If not, you can do it here https://www.mojebanka.cz or visit our branch. You can sell the full instruction in the app by clicking at the question mark icon – First login.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. App Store only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556.

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Apple) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

New version of Mobilni Banka includes the following updates:

  • Face ID – If you have the new iPhone X, you can now login and authrorize payment using Face ID.
  • Payment card administration fully online – set the transaction limits for your credit/debit cards or lock/unlock them instantly using the app.
  • QR payments from files – Did you receive an invoice with a QR code? Read the QR code directly from the file without leaving the app.
  • New PUSH notifications – the application will now also notify you about cash withdrawals/deposits and direct debit.
  • The balance widget will now show you the exact amount. You can also use it to see your credit card’s available credit.
  • Express and SEPA payment fees are now visible directly in the payment form.

Windows

  • We have created the new Mobilní banka app in collaboration with you, our clients, and tailored it directly to the Windows operating system
  • The app can be installed on Windows Mobile 10 and Windows 10
  • The app will run not only on mobile phones but also on tablets and PCs. This means you'll have access to Mobilní banka whenever you need it – home, at work, or on your travels. You can now request for up to four paired devices, from which you will now be able to make payments to all accounts.
  • This service is suitable for everyone, even for those who do not have an account at KB
  • Mobilní banka is available every time you need it, from any phone supported by the app
  • Mobilní banka allows you to for instance:
    • manage standing payment orders and direct debit payments, express payments
    • set up a meeting with your banker
    • enter payment orders also by reading a QR code for the payment
    • manage templates for payment orders
    • check your account balance
    • check information for products such as building saving accounts, supplementary pension savings and various types of insurance contracts
    • share information with e-banking
    • use Lady Card and Sphere Card special offers
    • recharge the phone credit
    • obtain KB contact information, for instance for your bank consultant
    • try out the app using a DEMO account
  • Mobilní banka can ensure, for instance, the following information:
    • obtain an overview of all your cards and manage them
    • display the current value of your investment in Amundi funds or your credit card statement even without a current account
    • creation and sharing of your own QR payment – Pay me
    • searching for the nearest ATM or KB branch
    • conclusion of Travel insurance, from anywhere in the world
    • In order to use the Mobilní banka service, you need to:
      • have access to data services on your mobile phone
      • allow the Mobilní banka service in the MojeBanka e-banking system
  • Additional information is available in the Frequently Asked Questions tab, or by calling +420 955 551 556.

Application for your phone

Microsoft Store

  • How do Mobilní banka app updates work?

    The app will automatically notify you if a new version is available; updates are carried out via Microsoft Store.

  • Where can I get more information? What changed?

    More information is available at www.kb.cz/mobilnibanka or by calling +420 955 551 556.

  • I cannot install the app.

    The new version of the mobile app requires Windows 10 or higher.

  • I cannot login. The app keeps returning the following message: "Incorrect login data".

    Did you activate Mobilni banka in the internet banking? If not, you can do it here https://www.mojebanka.cz or visit our branch. You can sell the full instruction in the app by clicking at the question mark icon – First login.

  • Will the same password still work?

    Yes, the password remains the same.

  • Is the Mobilní banka app secure?

    Yes. Active use requires either activation (pairing) of the mobile phone in the e-banking system or at a KB branch. You can also decide whether you want to only use the mobile phone to make payments to accounts in the templates of your e-banking or to all account, and you can also set your own password and limit.

  • I cannot pay to an arbitrary account.

    Please check that you have authorized (paired) the mobile phone and that payments to all accounts have been activated in the MojeBanka e-banking system or at a KB branch.

  • I blocked the app.

    The application can be unblocked in the MojeBanka e-banking system or at a KB branch.

  • Can I also go back to an older version of Mobilní banka app?

    That is no longer possible. Microsoft Store only offers the latest version.

  • I can't seem to get anywhere in the new version – all I see is an overview of accounts without other buttons. How can I place a payment or check the transaction history?

    The app's controls follow the rules for the phone where it is used. A simple overview for the controls of the new app can be found in the videos and guides available at www.kb.cz/mobilnibanka.

  • What if someone steals my mobile phone?

    Immediately contact us by calling +420 955 551 556

  • Why cannot I change the appearance?

    We follow the recommendations of the manufacturer of the operating system (Windows) and their design rules.

  • How can I change the language of the app?

    The app reads the language directly from the OS settings. If the OS is in Czech, then the Czech version will be used, and otherwise the English version of the app will be used.

  • Does the new version work on tablets?

    Yes, the controls and appearance will now fully adapt to tablets.

  • What are templates and counterparties?

    Counterparty – a stored account number of a recipient. If you regularly make payments for instance to a friend, but the amount and other parameters change from payment to payment, then you can name her account number and simply fill in the remaining information as needed.

    Template – a saved pre-filled in form of a payment order, which can include all necessary parameters. If you regularly make payments to a friend with the same amount (and same variable symbol, description etc.), you can make a template for that.

  • I have a new mobile phone. What do I need to do to use Mobilní banka on it?

    You need to connect (pair) the new mobile phone with the e-banking system.

  • What is the balance indicator and how does it work?

    That's one of the new features in this version of the app. The balance itself is a bank secret and none of us wants other people to be able to see it. Still, we would like to allow you to access this information without having to always log in.

  • How can I use 3D Touch in Mobilni Banka?

    Check out a video about 3D Touch at www.kb.cz/en/direct-banking/mobilni-banka/. You will find other tips and tricks there as well.

New version of Mobilni Banka includes the following updates:

  • Payment card administration fully online – set the transaction limits for your credit/debit cards or lock/unlock them instantly using the app.
  • QR payments from files – Did you receive an invoice with a QR code? Read the QR code directly from the file without leaving the app.
  • New PUSH notifications – the application will now also notify you about cash withdrawals/deposits and direct debit.
  • The balance widget will now show you the exact amount. You can also use it to see your credit card’s available credit.
  • Express and SEPA payment fees are now visible directly in the payment form.

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