“Transaction banking has a long tradition at Komerční banka, and we have maintained our position as the market leader throughout this time. We therefore regard this award as a confirmation of our very professional approach and innovative trade finance services,” said Jana Švábenská, Executive Director for Transaction and Payment Services at KB.
The Trade & Finance OnLine online application is one of KB’s key innovative solutions in trade finance. This service offers clients a comfortable and secure platform for information exchange and communication with the bank. Clients can use the platform for creating and sending requests and orders for bank guarantees, documentary payments, and short-term and revolving loans, and they can also keep track of the progress in processing.
Last year, Komerční banka expanded the application to include the OnLine Help tool based on remote connection to the user’s monitor. One of its parts is an integrated chat feature for fast communication. This support is unique on the market and offers clients greater comfort when they are working with the application.
Global Finance is a monthly publication providing news and analysis about companies and financial institutions. Every year, the editorial review board of Global Finance selects the best trade finance providers based on input from industry analysts, corporate executives and technology experts, and also a poll of readership. Criteria for choosing the winners mainly include: transaction volume, scope of global coverage, customer service, risk management and innovative products, services and technologies.