Google Pay

A simple and secure way of paying with phones featuring Android operating system

Contactless payments
with your phone

INSTALL AND USE
FREE OF CHARGE

Make payments with any debit or credit card

Authorise payments the same way you unlock your phone

Your card number is not registered anywhere during the transaction

USEFUL INFORMATION

Google Pay mobile payments allow you to digitalize any of your contactless debit or credit cards. Thanks to that, you may pay simply, quickly and safely with your phone that you always have on hand. What do you need before you start using Google Pay?

If you aren’t able to find an answer for your question, call our Card Client Helpline (+420) 955 512 230 or your banker.

  • I was unable to digitalize my card.
    Check if your card is valid, active and allows contactless payments.
  • Is it possible to digitalize more cards for Google Pay mobile payments?
    Yes. In the Mobilní banka app, you can select any contactless debit or credit card. To select a default card for payments, it is necessary to install the Google Pay app.
  • I was unable to pay at a store.
    Check if your phone supports NFC technology and that you have this feature enabled in your settings.
    It is also necessary to select Google Pay as the default payment application in the phone settings, usually marked as “Tap and pay”.
  • Is it necessary to unlock the phone for each payment?
    With some mobile phones, you may need to unlock it before every payment. This depends on the mobile device manufacturer.
  • What PIN should I enter in case this request is displayed on the payment terminal?
    Enter the same PIN into the payment terminal, just as you would when paying with your plastic card.
  • What is the limit set for the digital card in the phone?
    The payment limits are the same as for your plastic card.
  • Is it possible to pay with the digital card on the internet?
    At the moment this is not possible but we do expect the option to pay on-line on the internet or in mobile applications.
  • Is it possible to withdraw money from an ATM with the digital card?
    At the moment, this functionality is not supported.