Contacts for Foreign Nationals

Call centre

You can get more information on KB Infoline 800 521 521 operating in English Monday to Friday, 8 a.m. - 10 p.m., in Czech 24 hours a day.

Once you are a KB client you can subscribe to a KB phone banking Expresní linka (Express line). Expresní linka will enable you to manage your account, check your account balance, execute money transfers and use many other useful functions, e.g. receive short text messages in English regarding your account balance and transactions. You can call Expresní linka at a toll number 955 551 551. Expresní linka is available in English Monday to Friday, 8 a.m. - 10 p.m., in Czech 24 hours a day.

Foreign customer desks

We are developing our international expertise and perfecting the management of accounts for foreign clients. To ensure you benefit from the experience of our experts we have opened special “Foreign Customer Desks” (FCD) specialised in attendance on foreign clients.

Our experienced multilingual staff operating at the FCD is ready to discuss all your financial needs and requirements as well as explain how KB products work.

You can also get foreign language services at other KB branches without an FCD, but on the FCD you can be sure you can receive service from a relationship manager who speaks a foreign language.

For contacts and a list of FCDs currently operating please see the list below.

List of branches with Foreign customer desks:

City Address Language Phone
Brno nám. Svobody 21
631 31 Brno
English +420 955 583 171, +420 955 538 180
České Budějovice Krajinská 15
370 72 České Budějovice
English
German
+420 955 511 111
Děčín Masarykovo nám. 192
405 54 Děčín
English
German
+420 955 573 156, +420 955 573 160
Hradec Králové Nám. Osvoboditelů 798
502 16 Hradec Králové
English +420 955 567 165, +420 955 567 152
Karlovy Vary Moskevská 2147/19
361 19 Karlovy Vary
English
Russian
+420 955 576 153
Kolín Kutnohorská 273
280 78 Kolín
English +420 955 568 151, +420 955 568 152, +420 955 568 157
Liberec 5. května 1357
460 31 Liberec
English +420 955 571 307
Mladá Boleslav Palackého 332/II
293 61 Mladá Boleslav
English +420 955 569 159
Olomouc Tř. Svobody 14
779 11 Olomouc
English
German
+420 955 564 160, +420 955 564 171
Ostrava Nádražní 12
730 01 Ostrava
English +420 955 558 151, +420 955 562 157
Plzeň Goethova 1
305 95 Plzeň
English
German
+420 955 577 170
Praha 1 Na Příkopě 33
114 07 Praha 1
English +420 955 547 161
Praha 1 Spálená 51
110 00 Praha 1
English
Russian
+420 955 547 391, +420 955 547 374 (EN)
+420 955 547 390 (RUS)
Praha 1 Václavské nám. 42
114 07 Praha 1
English +420 955 545 168, +420 955 545 186
Praha 5 Štefánikova 22
150 47 Praha 5
English +420 955 548 155, +420 955 548 184
Praha 9 Českomoravská 2408/1a
190 00 Praha 9
English +420 955 549 158
Teplice U Divadla 25
415 61 Teplice
English +420 955 572 345, +420 955 572 365
Ústí nad Labem Bílinská 2
400 42 Ústí nad Labem
English +420 955 572 151, +420 955 572 157
Zlín Tř. T. Bati 152
761 20 Zlín
English +420 955 557 160, +420 955 557 159