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You can use your card; however, we suggest you contact the helpline at +420 955 512 230
for specifics of your destination.
We will convert any payments using the current foreign exchange – sell rate.
PIN code is mandatory for payments exceeding the given country’s limit (normally equivalent of EUR 20 / GBP 15). For Mobile card, you must always enter your mPIN.
For withdrawals from ATMs in some countries, such as Asia, or in the US, you may pay a fee in excess of the KB fee. The fee is charged by the ATM operator.
Call our helpline at +420 955 512 230. We will immediately cancel (block) your card. We can also arrange emergency cash advance or replacement card issuing.
DCC (Dynamic Currency Conversion) - Some traders and ATMs can convert your amount into the currency of your account that is unchanged. You agree to enter a PIN or a PIN. signature.
What is it? Refunds for various goods to your account (e.g. due to claims or discounts.). In case such refunds come from abroad, the converted amounts may vary due to time lag.
Updated: 13. 04. 2018