Can I use my payment card abroad and what exchange rate would apply?

Quick
tip

You can use your card; however,
we suggest you contact
the helpline at +420 955 512 230
for specifics of your destination.

We will convert any payments using the current
foreign exchange – sell rate.

WHAT CAN HAPPEN WHEN USING YOUR CARD ABROAD

CONTACTLESS PAYMENTS

PIN code is mandatory for payments exceeding the given country’s limit (normally equivalent of EUR 20 / GBP 15). For Mobile card, you must always enter your mPIN. 

ATM WITHDRAWALS

For withdrawals from ATMs in some countries, such as Asia, or in the US, you may pay a fee in excess of the KB fee. The fee is charged by the ATM operator.

LOSS, UNAUTHORISED USE

Call our helpline at +420 955 512 230. We will immediately cancel (block) your card. We can also arrange emergency cash advance or replacement card issuing. 

You might also like to know

DCC (Dynamic Currency Conversion) - Some traders and ATMs can convert your amount into the currency of your account that is unchanged. You agree to enter a PIN or a PIN. signature.

Refunds

What is it? Refunds for various goods to your account (e.g. due to claims or discounts.). In case such refunds come from abroad, the converted amounts may vary due to time lag.


Updated: 03. 08. 2018