What should I do if I forget my PIN?

Quick
tip

You can request your PIN delivery in your internet banking. 

OTHER WAYS TO APPLY FOR THE DELIVERY OF YOUR PIN

AT ANY BRANCH

Find your nearest branch.

AT OUR EXPRESS LINE

Contact our nonstop helpline at +420 955 512 230

With regard to the fee for the PIN delivery, see our Pricelist.

Additional information to lost pin

PIN delivery may be requested by the relevant account holder or cardholder, as appropriate. 

In case you forget your mPIN, it is necessary to reactivate all mobile cards in a mobile device. 


Updated: 13. 04. 2018