Insurance

Roadside Assistance Services

Roadside Assistance Services are available in the Czech Republic and other European countries. If your vehicle breaks down or you have an accident, you can benefit from services of a roadside assistance mechanic, vehicle towing, replacement vehicle or accommodation if you wait for your vehicle to be repaired. These services also include legal assistance in the event of an accident. Roadside Assistance Services newly cover vehicle towing in the Czech Republic without any limit.

More information >

Lifestyle Assistance Services

Lifestyle Assistance Services will help you in different areas, such as shopping, flower delivery, ticket and restaurant reservations, interpreting, event management, and many others.

Detailed description of services  (PDF, 155 kB)

Bicycle Assistance Services

Bicycle Assistance Services will be useful in the event of breakdown or accident involving a bicycle/electric bicycle or scooter/electric scooter within a cycle paths, routes or roads in the Czech Republic and in cross-border regions no more than 50 km from the Czech state border, whereas an assistance vehicle will arrive to an agreed road location. The assistance service is available 24/7.

Bicycle Assistance Services are an absolutely new product within the portfolio of ancillary card services, unmatched within the bank market.

More information >

Merlin Payment Card Insurance

Merlin covers all payment cards issued for insured person’s accounts – even third-party payment cards. It provides coverage (not only) in the event of unauthorised use of your card only anywhere in the world. It also covers ATM cash withdrawals, robbery or theft of documents and personal belongings, including mobile phones. This insurance will also indemnify you with regard to unauthorised use of your mobile phone, where relevant.

More information>