Piwik (Matomo) and Google web beacons are used at the www.kb.cz and mojebanka.kb.cz websites to monitor user traffic and behaviour on the websites.
Piwik (Matomo) may use information about user traffic at direct banking services on these and other websites. The purpose is improving of products and services, and providing advertisement for products and services which may interest you. For more information, visit the following link: https://matomo.org/faq/new-to-piwik/faq_13/
Google will use this information for the purpose of evaluating the use of the website, compiling reports on the website activity for the website operators, and providing other services related to website activity and internet use. Google may also transfer this information to third parties, if required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data available to Google. By using the website, you consent to the private data processing by Google for the purposes set out above.
More information on Google Analytics and privacy can be found at https://www.google.com/intl/en/privacy/privacy-policy.html.
You can install an add-on to your web browser to prevent tracking (https://tools.google.com/dlpage/gaoptout).
UnBlu tool scripts have been implemented to the websites. The UnBlu tool is used for client communication via the LiveChat service. All conversations between UnBlu operators and the users are stored on Komerční banka‘s servers for a period of 6 months, for the purpose of marketing analyses. When the LiveChat function is activated, a preview of the currently opened browser tab is also transmitted to the operator.