1. Basic information

The websites - www.kb.cz and mojebanka.kb.cz - are operated by Komerční Banka, a. s. ("Komerční banka"). In compliance with Act No. 121/2000 Coll., on Copyright and Rights Related to Copyright and on Amendment to Certain Acts (the Copyright Act), as amended, Komerční banka is entitled to exercise its proprietary rights related to the websites.

Komerční banka hereby issues the conditions for use of www.kb.cz and mojebanka.kb.cz websites ("Conditions"). The Conditions apply to anyone who uses or intends to use the websites mentioned above.

2. Use of the kb.cz and mojebanka.kb.cz websites

The websites are monitored by a traffic monitoring tool. The monitoring tool provides Komerční banka with anonymous (statistical) information allowing evaluation of component parameters of the website use and overall website user traffic.

The data collection from Piwik (Matomo) is carried out on servers operated by Komerční banka. The data is processed by Komerční banka, in cooperation with Etnetera a.s. Furthermore, Google Analytics is used for aggregated traffic monitoring.

Like most websites, the websites of Komerční banka use cookies. Learn more about cookies and their settings options.

Komerční banka hereby gives consent to use of information presented on the said websites as required by law or regulatory requirements (i.e. financial results, annual and / or semi-annual reports, other reports and documents having the character of information duties, namely those governed under Act No. 21/1992 Coll., on Banks and Act No. 256/2004 Coll ., on Capital Market Business and in compliance with related notices and Provisions by the Czech National Bank).

It is forbidden to interfere with the technical substance or contents of www.kb.cz and mojebanka.kb.cz websites without express consent obtained from Komerční banka. Komerční banka reserves the right to make decisions about modifications or removal of any part of the websites.

3. Limitation of Liability of Komerční banka

Certain information published on www.kb.cz and mojebanka.kb.cz websites is obtained from third-party sources, considered trustworthy by Komerční banka. Komerční banka is not responsible for the third-party information being accurate, complete and up-to-date.

Komerční banka is not responsible for any possible damages caused by use of the www.kb.cz and mojebanka.kb.cz websites, with the exception of damages caused by false regulatory information published on the websites. Komerční banka is not responsible for any form of third-party advertisment on the websites. Neither is Komerční banka responsible for third-party website contents accessed via www.kb.cz and mojebanka.kb.cz websites.

4. Third-Party Web Beacons

Piwik (Matomo) and Google web beacons are used at the www.kb.cz and mojebanka.kb.cz websites to monitor user traffic and behaviour on the websites.

Piwik (Matomo)

Piwik (Matomo) may use information about user traffic at direct banking services on these and other websites. The purpose is improving of products and services, and providing advertisement for products and services which may interest you. For more information, visit the following link: https://matomo.org/faq/new-to-piwik/faq_13/

Universal Analytics

This website uses Universal Analytics (Google Analytics), a web analytics service provided by Google, Inc. (“Google”). Universal Analytics uses cookies which allow behaviour analysis of users as a whole. The anonymous user behaviour information generated by the cookies are transmitted to and stored by Google on their servers in the United States.

Google will use this information for the purpose of evaluating the use of the website, compiling reports on the website activity for the website operators, and providing other services related to website activity and internet use. Google may also transfer this information to third parties, if required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data available to Google. By using the website, you consent to the private data processing by Google for the purposes set out above.

More information on Google Analytics and privacy can be found at https://www.google.com/intl/en/privacy/privacy-policy.html.

You can install an add-on to your web browser to prevent tracking (https://tools.google.com/dlpage/gaoptout).



UnBlu tool scripts have been implemented to the websites. The UnBlu tool is used for client communication via the LiveChat service. All conversations between UnBlu operators and the users are stored on Komerční banka‘s servers for a period of 6 months, for the purpose of marketing analyses. When the LiveChat function is activated, a preview of the currently opened browser tab is also transmitted to the operator.


SAS may use information about your visit to the KB website for the purpose of identifying customers and subsequently improving products and services and providing advertisements for product and services that you might be interested in.

5. Final Provisions

Publishing any data or information on the website operated by Komerční Banka does not have the characteristics of any legal act resulting in legal relationship between Komerční banka and the user, unless otherwise stated in individual cases. The Conditions may be amended or supplemented by Komerční banka only.

The Terms of Use of www.kb.cz and mojebanka.kb.cz websites are effective as of the day they have been published. These terms were published 23 January 2019 and replace the terms published 2 March 2016.