- About Bank
- Complaints and claims
Complaints and claims
You can contact us online, by telephone or in person

Online
Reach out to us online
- Use contact form
- E-mail mojebanka@kb.cz

By phone
- Infoline 800 521 521
On weekends between 8:00 am and 10:00 pm

In person
You can address your claims or complaints
at any branch of Komerční banka.
The resolution of claims and complaints is governed by our claims settlement regulations.
Address:
Ombudsman
nám. Junkových 2772/1
155 00 Praha 5 – Stodůlky
E-mail:
ombudsman@kb.cz