Complaints and claims
- Infoline 800 521 521
On weekends between 8:00 am and 10:00 pm
You can address your claims or complaints
at any branch of Komerční banka.
Handeling claims and complaints
Send us complaint
We will help you
When you do not agree with the resolution of your complaint
We are committed to resolving all disputes amicably. In the event you are not fully satisfied with the outcome of your claim or complaint, feel free to contact an independent ombudsman.