Contacts

Call us, send us an email, or visit us at your local branch office. We are looking forward to helping you.

Infoline and e-mail

Infoline
+420 800 521 521
MO-FR 07-22, SA-SU 08-22
(English service MO-FR 08-18)

Infoline from abroad
 +420 955 559 550
MO-FR 07-22, SA-SU 08-22
(English service MO-FR 08-18)

KB card customer service
 +420 955 512 230 (nonstop)

Fax: +420 955 534 300 (nonstop)

mojebanka@kb.cz

sidlo komercni banky

Headquarters

Na Příkopě 33, 114 07 Praha 1
P.O. BOX 839,
Česká Republika
 

Company ID: 45317054
VAT reg. no.: CZ699001182
Data box ID: 4ktes4w

BIC code: KOMBCZPP
Bank code: 0100
SWIFT: KOMBCZPPXXX

Contacts for personal and business finance

Direct banking customer service line

More informations
Direct banking customer service line

+420 955 551 556
(MO-FR 08-16)

SKYPE: MojeBanka KB

mojebanka@kb.cz
profibanka@kb.cz

 

We will provide you

  • assistance with special situations
  • lodging a payment order claim

Komerční banka express line

More informations
Komerční banka express line
  • information about balance. and activities in the account
  • entry of one-off orders
  • entry, change and cancellation of payment orders
  • entry, change and cancellation of direct debit authorisation, including SIPO and Telefónica O2 Czech Republic, a.s. payments
  • establishment of a time-deposit account
  • ordering payment cards and credit cards
  • sending of SMS messages to mobile telephones (information about balance and executed payments)
  • mini-statement
  • information about current exchange rates, interest rates and Komerční banka products

phone: +420 955 559 559 (nonstop)

Stolen or lost card

More informations
Krádež a ztráta karty

Call immediately +420 955 512 230

  • Nonstop infoline for customers cards service
  • You can also stoplist your card at any Komerční banka branch
  • Even anyone else with needed credentials can stoplist your card

Complains and Reclamations

If you are not satisfied with your account or with our services, use our excellent system for quality and customer experience. You can find whole guidence in section Support.

Go to Support

Contacts for corporate clients

Klientská linka KB EU POINT

More informations
Klientská linka KB EU POINT

+420 800 900 930
(toll-free, MO-FR 07-20)

We will provide you

  • information about KB products corresponding to the structure of requirement of applicant utilizing grants from the Structural Funds of the European Union

Business Division for TOP Corporate Clients

More informations
Obchodní divize pro obsluhu TOP korporátních klientů

Business division Czech I
Václavské náměstí 796/42
Praha 1
Fax: +420 955 520 201
GPS: 50°4'52.223" N, 14°25'37.399" E

Business division Czech II
Václavské náměstí 796/42
Praha 1
Fax: +420 955 520 203
GPS: 50°4'52.223" N, 14°25'37.399" E

Business division Financial institutions
Václavské náměstí 796/42 Praha 1
Fax: +420 955 520 203
GPS: 50°4'52.223" N, 14°25'37.399" E

Business division Moravia
Nám. Svobody 92/21 Brno
Fax: +420 955 520 312
GPS: 49°11'42.191" N, 16°36'26.526" E

Global transaction payment system specialists

More informations
Global transaction payment system specialists

+420 955 532 093
(Prague)

+420 955 583 920
(Jihočeský region, Jihomoravský region and Region Vysočina)

+420 955 562 927
(Olomoucký region, Moravskoslezský region and Zlínský region)

+420 955 577 919
(Plzeňský region, Karlovarský region and Ústecký region; Benešov, Beroun, Kladno, Praha-západ, Příbram and Rakovník counties)

+420 955 571 248
(Královéhradecký region, Pardubický region and Liberecký region; Kolín, Kutná Hora, Mladá Boleslav, Nymburk, Mělník and Praha-východ counties)

We will provide you

  • advice on the structuring of the client's export/import transaction to mitigate the seller's and buyer's risks
  • product support for the trade & finance online internet service

Komerční banka, a.s., pobočka zahraničnej banky at Slovakia

More informations
Komerční banka, a.s., pobočka zahraničnej banky na Slovensku

Business division
Hodžovo nám. 1A, 811 06 Bratislava
Slovenská republika
Phone: +421 2 592 77 328 - 329
Fax: +421 252 961 959
GPS: 48°8'53.1" N, 17°6'23.4" E 

Notice:

Komerční banka at Slovakia only offers services for big corporations and international corporations. Do not provides cash operations or any services for citizens.

Allied companies

Amundi Czech Republic, investiční společnost, a.s. Infoline

More informations
Infolinka investiční společnosti Amundi

+420 800 111 166
(toll-free, MO-SU 08-22)

+420 800 108 888
for information about Amundi (toll-free, MO-SU 08-22)

We will provide you

  • information about the products and services offered by Investiční společnosti Amundi Czech Republic
  • possibility to negotiate notification concerning conclusion of the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients“ with the possibility for immediate investment into any Amundi funds
  • for those who are not clients of the KB Express Line, the “Agreement on the Terms and Conditions of Purchase and Sale of Unit Trust Certificates for KG Express Line Clients” can be drawn up with the possibility of subsequent investment into any Amundi fund

Komerční pojišťovna, a.s Customer Service

More informations
Klientský servis Komerční pojišťovny, a.s.

 +420 800 10 66 10
(toll-free)

+420 222 095 999

Client Service is available: Monday to Friday 8:00-18:15

 

We will provide you

information about products and services of Komerční pojišťovna

  • life insurance
  • travel insurance
  • payment card insurance
  • other

Modrá pyramida Customer Line

More informations
Klientská linka Modré pyramidy

+420 222 824 777

Customer line is available nonstop, from 8 p.m. till 8 a.m and on non-business days there is an answering machine where you can leave a message.

We will provide you

  • information about all products and services of Modrá pyramida
  • possibility to arrange a free consultation with a Modrá pyramida agent
  • charges and pricelists
  • information about business locations

Customer line of KB Penzijní společnost

More informations
Klientská linka KB Penzijní společnosti

+420 955 525 999
(MO-TH 8:00–17:15, FR 8:00-16:45, in non-business hour answering machine)

We will provide you

  • information about all products and services of Penzijní společnost
  • information about client products