- FAQ and Support
- Insurance
- How to file a travel insurance claim?
How to file a travel insurance claim?
Contact us as soon as possible
at +420 272 101 030 (Nonstop hotline of Axa Assistance insurance company)
Visit one of our branches to draft an insurance claim notification.
Visit one of our branches to draft an insurance claim notification.
And you are done!
Your relationship manager will inform you once he or she receives a reply from the insurance company.
Assistance services are available outside the Czech Republic, throughout the insurance coverage term.
If you have any health problems, the assistance company will arrange an English or Czech speaking doctor – for outpatient or hospital treatment. Individual doctors are selected from a rigorously verified network of health professionals.
If you have a legal problem, the assistance company will get you in contact with the relevant embassy or provide you with the name
and address of a local attorney, also arranging necessary interpreting services.
Naturally, they will provide you with any necessary information prior to your departure.
In case of an insurance claim, you can ask the assistance company to contact your relatives or business partners.