Getting started

Once you sign in to your MojeBanka internet banking, go to "Accounts" and select the “Add account from another bank” option.

Alternatively, you can click the "Add bank" button on the MojeBanka homepage. However, you need to sign in as well.

You can also add an account using your Mobilní banka application.

Step 1

On the page for “Adding accounts from other banks”, select “mBank S.A., organizační složka” and click “Continue.

Step 2

You will be redirected to mBank S.A., organizační složka – this might take some time. During the process, you will be informed about the remaining time required for the redirect.

If you had previously linked your mBank accounts to your Komerční banka online banking, a notification will appear informing you that it is currently possible to only add each bank once and that if you reconnect it, your existing accounts will be replaced with new ones.

You may click “Continue”.

Step 3

Once the mBank S.A., organizační složka internet banking login page opens, you can sign in using your mBank S.A., organizační složka login information– the way you normally do.

If - once you sign in - a notification by mBank appears informing you that your operation could not be carried out and it is necessary to activate access to mBank via the mBank API channel, please contact the mBank Customer Service that will help you resolve the issue.

Step 4

Once you sign in, a setup assistant (wizard) will automatically appear to guide you through the entire process of linking your accounts to KB.

First select accounts you wish to link to your online banking in Komerční banka.

Confirm your account selection.

Authorise it according to instructions given by mBank – either enter a code or confirm it in a mobile app.

Step 5

Following a successful authorisation, the redirect process will begin.

In the course of the redirect back to KB, you will receive a confirmation that the access for linking accounts to KB has been granted. You will also be informed about the remaining time required for the redirect on the screen.

Step 8

If you see all your accounts - including any accounts from other banks - on the homepage of your MojeBanka internet banking, you can be sure that the redirect was in fact successful.

Please note that the data exchange between the banks may take some time and that current data will only be shown after a few minutes.