Security Password

Authentication using a user name, password and SMS code - as appropriate

Sign-in from
anywhere

Sign-in to your internet banking using a push-button mobile phone

HOW TO ACTIVATE YOUR SECURITY PASSWORD

Video tutorial – Security Password activation.

  1. On the MojeBanka internet banking sign-in page, enter the 9-digit contract identification number in the “user name” field and click CONTINUE.
  2. Next, enter a 9-digit activation code from a text message (SMS).
  3. Select a username, at your discretion, and click CONTINUE.
  4. Select a password to sign in. The password must comply with the following requirements:
    1. At least 8 characters long
    2. At least one UPPERCASE letter
    3. At least one lowercase letter
    4. At least one number
    5. At least one special character
  5. Click CONTINUE and you are done!

WORKING WITH A SECURITY PASSWORD

In order to sign in to and verify transactions in the MojeBanka / MojeBanka Business internet banking using a Security Password, proceed as follows

Enter your user name using your computer
On the sign-in page, enter your user name selected during the Security Password activation process.

Enter your security password and the verification SMS code (as appropriate)
The system will recognise you and invite you to enter your security password and SMS code, as appropriate.

GET SECURITY PASSWORD

By phone

Leave it all up to us. Leave your contact information – we will call you back.

At a branch

Select a branch, leave your contact information – we will call you back.

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Frequently asked questions

You can get an activation SMS to set your new password via a KB ATM or at a KB branch.

TIP! You will need your own physical payment card to get an SMS from an ATM.

Sign in to the MůjProfil portal. Once signed-in, select “Security Password” -> “Settings” -> “Change Password”.

You can get a new activation code at any KB ATM or branch. In case you have not activated the relevant method yet, contact our customer service.

Downloads

CONTACTS

+420 955 551 552 (MO-FRI 7:00 - 20:00, SAT-SUN 8:00 - 22:00)
Mojebanka@kb.cz