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Contact our nonstop helpline at +420 955 512 230
You can enable or disable online payments when opening your account or anytime thereafter.
When making online card payments, you should prefer online stores that support 3D Secure technology for secure payments. Such stores feature the following logos:
We advise you not to shop with unsecured merchants.
When shopping online with 3D Secure merchants, you will be asked to check payment data directly during your purchase and to enter a one-time password sent to your mobile phone assigned to your payment card. In some cases, you only need to check payment data without submitting the one-time password.
You can change your telephone number in your internet banking or by calling the customer line at +420 955 512 230.
The limit for online payments is included in the limit for POS payments.
Some types of cards do not allow online payments.
Updated: 15. 10. 2019
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