KB Klíč

Get KB Klíč.

Video tutorial – KB Klíč activation.

1. Install the KB Key from Google Play or App Store on your phone, launch the application and click ACTIVATE APPLICATION

2. Enter the identification number from the Agreement and the activation code or scan the QR code you received at the branch.

3. Click CONTINUE and enter the Verification Code sent via SMS

4. Set a username of your choice

5. Choose your PIN code. The PIN code must have at least 6 digits. Click CONTINUE

6. You can set your fingerprint/face scan if your phone supports it

7. DONE!

A) You have the KB klíč app in another mobile phone

1. On the old phone, in the KB Klíč application in the upper right corner, click Settings
2. Select Replace device (A QR code with activation data will be displayed)
3. On the new phone, in the KB Klíč application, choose Scan QR code or enter the activation data manually
4. Click CONTINUE and enter the Verification Code sent via SMS
5. Then continue according to the instructions on the phone

B) You do not have access to your KB klíč app / your KB klíč app is no longer active

There are several options available:

a) Look for the Komerční banka ATM. To activate the KB Key, proceed as follows

1. Insert the card into the ATM and enter the PIN.

2. On the screen, select Additional services and then KB Key / Password Recovery (A QR code with activation data will be displayed).

3. In the KB Klíč application on the phone, select Scan QR code or enter the activation data manually.

4. Click CONTINUE and enter the Verification Code sent via SMS.

5. Then continue according to the instructions on the phone.

b) Visit any Komerční banka branch – a relationship manager will help you get a new activation code

A)You have the KB klíč app in another mobile phone

1. On the old phone, in the KB Klíč application in the upper right corner, click Settings
2. Select Replace device. (A QR code with activation data will be displayed)
3. On the new phone, in the KB Klíč application, choose Scan QR code or enter the activation data manually
4. Click CONTINUE and enter the Verification Code sent via SMS
5. Then continue according to the instructions on the phone

B) You do not have access to your KB klíč app / your KB klíč app is no longer active

There are several options available:

a) Look for the Komerční banka ATM. To activate the KB Key, proceed as follows

1. Insert the card into the ATM and enter the PIN
2. On the screen, select Additional services and then KB Key / Password Recovery (A QR code with activation data will be displayed)
3.  In the KB Klíč application on the phone, select Scan QR code or enter the activation data manually
4. Click CONTINUE and enter the Verification Code sent via SMS
5. Then continue according to the instructions on the phone

b) Visit any Komerční banka branch – a relationship manager will help you get a new activation code

You can get an activation code to set your new PIN via a KB ATM or at a KB branch. 

TIP! You will need your own physical payment card to get the code from the ATM.

Reinstall the KB Klíč app and undergo the activation process. You can get a new activation code not only at a branch, but also at any KB ATM!

For instructions on how to proceed in case of a new device - for the KB Klíč app or for a KB ATM – see the below downloads.

TIP! You will need your own physical payment card to undergo the activation process at an ATM.

You can get an activation code to unlock the KB Klíč app at any KB ATM or branch.

TIP! You will need your own physical payment card to get an activation code from an ATM.

Immediately contact us via the internet banking customer service at +420 955 551 552 so that we can block the given authentication method.

You can get a new activation code at any KB ATM or branch. In case you have not activated the relevant method yet, contact our customer service.