Komerční banka (herein after referred to as KB) is constantly striving to provide its clients with the highest quality of services. In order to do so, KB was the first bank in the Czech Republic to have such aspirations and to confirm it throught the Quality Commitments.
Nevertheless, if you are not satisfied with the management of your account or with the services you were offered, do not hesitate to contact us. For more information about claims procedures, please see the section Complaints and claims resolution.