Are you unable to visit one of our branches in person?

Do not worry, there are many things you can handle yourself from A to Z.

Simply sign in to the MojeBanka, MojeBanka Business, Mobilní banka and Mobilní banka Business internet banking. You can also contact our Expresní linka at 955 559 559 or at 738 759 559 (special rate for T–Mobile clients). Click on the MojeBanka link next to each request to get to the login page. After completing your login, you will be redirected further to where you need to go.

What do you need to solve?

If you need to… You can use…

Check your account balance and transaction history

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka

Submit payments

MojeBanka
MojeBanka Business
Mobilní banka (návod pro Android, iOS)
Mobilní banka Business
Expresní linka

Set up and manage standing orders

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka

Set up and manage direct debits

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka

If you need to... You can use…

Lock and unlock your payment card

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka
Change limits for card payments MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka

Change your card PIN

ATMs

Create a new card design

MojeBanka (apply)
MojeBanka Business (apply)
Mobilní banka
mojekarta.cz (enter a code)

Show PIN for your payment card(s)

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business

Submit a card transaction claim (you can do so after posting the transaction)

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business
Expresní linka

Activate Apple Pay, Google Pay, FitBit Pay or Garmin Pay

Návod pro aktivaci

Mobilní banka (Google Pay, Apple Pay)
Mobilní banka Business (Google Pay, Apple Pay

Set the right to change the payment card parameters for authorized persons

MojeBanka
MojeBanka Business
If you need to... You can use...

Add authorised person(s) to access your account

MojeBanka
MojeBanka Business

Set up limits for authorised person(s)

MojeBanka
MojeBanka Business

Change your address

MojeBanka
MojeBanka Business
Expresní linka

Configure your contacts settings

MojeBanka
MojeBanka Business
Expresní linka

Configure your Mobilní banka and Mobilní banka Business

MojeBanka
MojeBanka Business

 

Temporary increase limit for payments via internet and mobile banking

MojeBanka
MojeBanka Business​
Mobilní banka
Mobilní banka Business

 

If you need… You can use...

Debit cards

MojeBanka (available debit cards)
Mobilní banka

Travel insurance

Purchase online
Mobilní banka

Debit cards

MojeBanka (available debit cards)
Mobilní banka

Merlin payment card insurance

MojeBanka
MojeBanka Business

Mutual funds (set up)

MojeBanka
Mobilní banka

Mutual funds (subscription, redemption, overall administration of mutual funds)

MojeBanka
MojeBanka Business (subscription, redemption, overall administration of mutual funds)
Mobilní banka (subscription, redemption, overall administration of mutual funds)

Profi Payment Protection Insurance

MojeBanka
MojeBanka Business

Authorized overdraft for entrepreneurs
MojeBanka

Request for audit report

MojeBanka
MojeBanka Business

ČIANEWS

MojeBanka

Drawing business loans

MojeBanka
MojeBanka Business

Standard account in CZK

MojeBanka

Standard account in EUR/USD

MojeBanka

Electronic communication to the Bank

MojeBanka
MojeBanka Business
If you need to... You can use...

Download electronic statements and confirmations for tax deductions, etc. 

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business

Upload documents for the bank (e.g. product agreements, scan of your new ID card)

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business

Access archive of selected contractual documents of KB

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business

Signature of selected documents

MojeBanka
MojeBanka Business
Mobilní banka
Mobilní banka Business

If you need to... You can use...

Set up login and sign-in 

New login methods

Get the KB Klíč

MůjProfil - if you have a valid certificate

Reactivate access

ATM

What can you solve online if you are a individual?

Quick guide

MojeBanka
MojeBanka Business

www.mojebanka.cz
www.mojebanka.cz/BusinessBanking

Mobilní banka
Mobilní banka Business

Download from Google Play
or App Store

Expresní linka

955 559 559

Infoline

800 521 521

ATMs

803 (list of ATMs)

Deposit ATMs

415 - most in the Czech Republic  
(list of ATMs)

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Updated: 17. 09. 2020

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