Trusteer rapport

Prevents you from stealing a password and alerts you of fraudulent pages

Antivirus will not protect you completely and as a rule it is not able to respond flexibly to new risks such as scam websites purporting to be trustworthy ("phishing").

Trusteer Rapport is specially focused exactly on the protection from specific threats, such as fake harmful websites (phishing), malware and on preventing attempts to detect passwords (keylogger) etc. which are aimed at users of Internet banking.

Trusteer Rapport is used by clients of leading financial institutions, such as Bank of America, ING, Societé Générale etc.

Trusteer Rapport works on your PC or MAC. Particular questions and answers you find in the FAQ section.

Trusteer Rapport will appear after the installation on your PC or MAC as a plug-in of your internet browser. This protection is activated automatically on the website of Komerční banka.

If you are ever unsure what to do, do not hesitate and call the Client +420 955 551 552.

Who can say with a clear conscience that they have never downloaded any song?
Who can say with a clear conscience that they know exactly about what their children / employees run on their home / company computer?
Who can say with a clear conscience that none of their friends or acquaintances has a virus-infected computer?
Although we might have a car in perfect technical condition, we will drive on dry roads and perfectly observe all traffic rules, who can guarantee that a drunk driver will not come in the opposite direction? Isn't it better to use a safety belt?

A high-quality and regularly updated antivirus program is a must for companies. Trusteer Rapport supplements it and offers a specialised approach to resolving the security of users accessing Internet banking services.

Official website of Trusteer Rapport for Komerční banka.

Installation manual for end users | Corporate installation manual for IT professionals

Trusteer >

Who can say with a clear conscience that they know perfectly about what their employees run on their company computer?
Who can say with a clear conscience that none of their colleagues or co-workers has a virus-infected computer?
If you have the possibility to do something more for the safety of corporate finances, do it.
Trusteer Rapport may be installed on any Windows operating system – XP version and higher, or Mac OSX – 10.6 and higher See the detailed overview.

The installation is very simple. We prepared a video manual for installation, with which it will be a piece of cake.

What exactly is Trusteer Rapport? How exactly does it work?

Trusteer Rapport from IBM is a specialized tool focused on the protection from specific threats, such as fake harmful websites (phishing), malware and on preventing attempts to detect passwords (keylogger) etc. which are aimed at users of Internet banking.

After installation the Trusteer Rapport icon will appear in the address bar of the Internet browser. If the image is green, protection is activated (on the website of Komerční banka).

Trusteer Rapport is a plug-in for your existing antivirus.

Is Trusteer Rapport better than antivirus software? If I have Trusteer Rapport installed, can I stop using the antivirus software?

Trusteer Rapport does not replace your antivirus; on the contrary, it supplements it.

The installation and regular updates of antivirus is still a must.

Where to look for further information?

We have a quality corporate security solution. Why should we install Trusteer? Won't the installation of this application affect our existing systems?

A quality and regularly updated antivirus is a must. Trusteer Rapport supplements it and offers a specialised approach to resolving the security of users accessing Internet banking services.

The installation of Trusteer Rapport does not affect other systems, it works independently, does not slow down the computer or increase to any significant degree the burden of network operation.

What does it mean for me to have Trusteer Rapport installed?

It mainly means greater protection in using Internet banking. Trusteer Rapport tool does not slow down your computer work and it is provided absolutely free of charge.

What should I do to install Trusteer Rapport?

What if somebody misuses the very name of Trusteer Rapport?

It should not happen and Trusteer Rapport takes such risks into account and applies mechanisms preventing such misuse. In the case of any suspicion, immediately contact our information helpline +420 955 551 556.

If I have Trusteer Rapport and antivirus, may I run any suspicious files without any concerns?

No. The principles of safe behaviour are important to follow and any protective means work as a safety brake. We must never underestimate computer security at work..

Is Trusteer Rapport only for Komerční banka or is it used by anybody else too?

Trusteer Rapport is a general security tool used also by other banks. For clients of Komerční banka it is localized into the Czech language and customized so that it automatically protects the websites of Komerční banka. Any website may be included among protected websites.

Trusteer Rapport is used by renowned international financial institutions, such as Bank of America, ING, KBC, Société Générale etc.

How do I know that I am protected?

How should I protect myself on websites other than KB's?

Trusteer Rapport will also enable protection on other websites. On the website of Komerční banka protection is automatically activated, you may add additional protection yourself. See the details in Manual.

Why do you protect only desktop PCs and not mobile devices (such as smartphones or tablets)?

Currently we operate Trusteer Rapport on the most common and frequent devices, i.e. on desktop PCs and notebooks with Windows and MacOS operation systems. In the future we will also protect smartphones and tablets.

Do I have to install Trusteer Rapport on all PCs where I login to applications of Komerční banka?

Yes. A workstation where Trusteer Rapport is not installed poses a higher risk of misuse of our personal data, including access to Internet banking.

Is Trusteer Rapport installation obligatory? Is it true that without installation it will not be possible to login?

No, installation is not obligatory. Nevertheless, an unprotected computer increases the risk of misuse of our personal data, including access to Internet banking.

How can I also add Trusteer Rapport protection to other websites?

I would also like to install Trusteer Rapport on a company computer where my administrator's rights are limited. What is the procedure?

Company computers must also be protected, mainly the computers of users accessing Internet banking. The corporate environment has its own specifics, often we are not allowed to install any software etc. Inform your IT department who could consider Trusteer Rapport installation.

Won't the operation of Trusteer Rapport disturb me during my work more than necessary? Won't it occupy too much space on the hard disk or slow down the computer?

No. Trusteer Rapport only tries to protect users and not to disturb them more than necessary. Its operation is undemanding, without any special requirements and without slowing down the computer.