In this case offenders use a very simple trick. They overlay a device with double-side adhesive tape over the cash dispensing slot. The device obviously looks like a part of the ATM.
When drawing cash, you wait for your money, but the banknotes do not appear, even though the TM reports that the cash was dispensed. After some time you give up and leave, and this is exactly the moment when an offender appears and removes the device and the tape and your money with it.
WHAT TO DO?
Observe only the instructions displayed on the ATM display. If you are prompted to take your cash, yet no cash has appeared, check the cash dispensing slot thoroughly.
In case of any problems contact the KB Client Helpline on +420 955 512 230.