Payment card settings

What are the things you can easily set up for your card?

In order to manage your card, you can use Mobilní banka or MojeBanka Internet banking, as this is the simplest and quickest way. Naturally, you can also modify your card parameters at KB branches, via Expresní linka or by contacting the KB Card Customer Service. For cards issued to your account, you can modify the following (among others): a limit for card payments at merchants, for cash withdrawals, and for internet payments.

If you are a cardholder, but not an owner of the account to which a card is issued, you will not be able to change some parameters. For example, modification of card limits can be done only by account owner in his /her internet banking MojeBanka or in application Mobilní banka.

Businesses, in particular, can make use of the card administrator functionality.

Cardholders can change their card PIN at any KB ATM.

Limits for card payments and ATM withdrawals

You can modify your card limits at any time. Changes will be effective in a matter of seconds.
Possibility to define limits separately for cash withdrawals, for card payments at merchants and for internet payments.
Individual limits may be modified from minimum 100 CZK, further to the nearest 100 CZK up to the maximum card limit.
Cash Back and CashAdvance transactions affect the use of the card payment limit.
ATM cash deposits do not affect the used card limit in any way.

Note: In exceptional situations, we are authorised to change the limits at any time; we shall always notify you of any such change(s).

Card activation

Activating your card in KB+ will allow you to pay with your new card, for example, on the internet immediately from the comfort of your home, even if you have not yet activated your card by paying in a shop or withdrawing from an ATM.

You can find the card activation in KB+ in your card details under the option Card details and management. For security reasons, you should only activate your card when you already have the physical card in your possession.

You can find this feature in your KB+ app for Android and also in KB+ on your computer.

The account holder, if different from the cardholder, does not have the right to activate the card.

This activation does not replace the activation of the physical card. To use the physical card contactlessly, you must select one of the activation options by making a successful transaction confirmed online with a PIN, when the card is inserted into the payment terminal / ATM below:

by paying in-store,
by withdrawing cash at any ATM,
by depositing cash at KB ATMs,
an activation transaction at KB ATMs without cash withdrawal via the Card Activation option, or
by renewing your KB Key/Password at KB ATMs.

To use contactless payments with Apple Pay, Google Pay and Gamin Pay, it is not necessary to activate the card, just add the card to your smart device.

Display card details

This feature can come in handy when paying online, if for some reason you don't have your card with you in the traditional plastic form or just don't want to take it out of your wallet.

You can view all your card details - full card number, validity/expiration and CVV/CVC security code - at any time in your KB+ online banking. You'll find the "View Card Details" option on your card details next to "View PIN". As with PIN display, make sure that no one can see the data before displaying it. You can also copy the full card number using the red icon for ease of payment entry.

You can find this feature in your KB+ app for Android OS and also in KB+ on your computer.

The account holder, if different from the cardholder, does not have the right to view the card details.

View PIN

Cardholders may view their card PIN at any time in their Mobilní banka or MojeBanka Internet banking (go to Cards → Card summary → Card details → View PIN). Before displaying the data, as with the PIN display, make sure that no one can see the data.

A card PIN may only be displayed by its cardholder. An account holder, if different from the cardholder, does not have this right.

Lock and unlock your card

You can unlock your card at any time if you need to make a payment and lock it again if it is not used. It only takes a second and you can do it online using your Mobilní banka or MojeBanka Internet banking.

Change limit for internet payments

You can set up an amount of the Internet payments limit. If you choose zero, you will not be able to pay with your card on the internet.

You can change the Internet payments limit (and also limit for cash withdrawals and for card payments at merchants) at any time and with immediate effect using your MojeBanka Internet banking or Mobilní banka (go to Cards → Card summary → Card details → Modify limits).

Alternatively, you can visit any KB branch or call KB Card Customer Service (nonstop tel.: +420 955 512 230).

Digitise cards for mobile payments

All debit and credit cards issued by KB can be digitised for Google Pay, Apple Pay and Garmin Pay from the KB+ / Mobile Bank mobile app (read instructions) or via the service's wallet. Please note that wallet providers may have different terms of use - such as an age limit or restrictions when combined with family sharing.

Enable account balance inquiries at ATMs

This can be easily modified in your Internet banking (go to Cards – Card summary – Card details – Modify card settings – Enable account balance inquiries at ATMs – YES/NO). Similarly, you can easily prevent other cardholders (e.g. your employees) associated with your account from displaying your account balance.

Change your own card design

You can request a change of your own card design (so-called design code reactivation) at any time during the period of validity of your card using the MojeBanka Internet banking. Go to “Cards → Card summary” and select a customised card for which you wish to update design. Go to card details, click the “Modify card settings” button and then select “I want to change my own design” option. After completing an application, you will receive an activated design code to the specified email address. The new card will be issued to you as a duplicate. The design change is free of charge; however, there is a fee associated with the duplicate card – see our Pricelist.

Payment card administration privileges for another person

Account holders have the right to apply for payment card administration privileges for another person. This person – i.e. the so-called “payment card administrator” – can subsequently modify various parameters relating to cards issued to the relevant account(s) – to the same extent as account holders (e.g. card payment limits). Account holders may authorise such third person at a branch of Komerční banka (preferred in a situation, when it is necessary to verify such person’s identity) or using the MojeBanka or MojeBanka Business Internet banking.

Billing statements

Account holders may request a statement that will only include card transactions. Such statement is issued if there actually are any card transactions in the given calendar month. In case of a corporate credit card, cardholders may be authorised to access their billing statements via the Komerční banka Internet banking.